Return and Refund Policy
Refund and Returns Policy
By placing an order with aFetch Clothing, you agree to the following terms and conditions. These policies apply to orders within the United States. aFetch Clothing is operated by aFetch Solutions Corp, registered in West Chicago, Illinois, USA.
14-Day Return Policy
We offer a 14-day return policy, which means you have 14 days from the date you receive your order to request a return.
To be eligible for a return, the item must be:
- In the same condition as when you received it
- Unused and unworn
- With all original tags attached
- In the original packaging
Please note that manufacturer-direct items are considered final sale and cannot be returned.
Return Process
To initiate a return, please contact our customer support team:
Email: support@afetchclothing.com Phone: +1 (630) 696-8882
Once your return request is approved, we will provide:
- A return shipping label
- Instructions on how to send your item back
Returns sent without prior authorization will not be accepted.
Damaged or Incorrect Products
Please inspect your order immediately upon delivery.
If your item is damaged, defective, or incorrect, contact us as soon as possible at:
Email: support@afetchclothing.com Phone: +1 (630) 696-8882
Our team will guide you through the return or replacement process. Depending on your location, the delivery time for replacement items may vary.
For damaged or incorrect items, return shipping costs will be covered by aFetch Clothing.
Exchanges
We only offer exchanges for items that are:
- Defective
- Damaged
- Incorrect
- Wrong size
Restocking Fee
We do not charge any restocking fees for returned items that meet our return eligibility requirements.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If your refund is approved, it will be processed to your original payment method. Please note that it may take several business days for your bank or credit card provider to complete the refund transaction.
No Refund for Unused Discounts
We do not provide refunds for discounts that were not applied during checkout. Discount codes must be used at the time of purchase, and retroactive adjustments cannot be applied after the order is completed.
We encourage customers to ensure that all available discount codes are applied before finalizing their purchase.
Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us:
aFetch Clothing — Operated by aFetch Solutions Corp Email: support@afetchclothing.com Phone: +1 (630) 696-8882 Website: https://afetchclothing.com Address: 601 Meadowview Dr, West Chicago, IL 60185